We are committed to providing the highest level of partner and customer support to ensure successful deployments and operations of your RELDATA Unified Storage solution, all designed to help meet your organization’s strategic business objectives.

Our team of highly qualified customer support engineers is available 24x7 to help meet your needs for consolidating, virtualizing and protecting business data across multi-vendor platforms, as well as providing scalable disaster recovery and high availability for data and applications.

Comprehensive support services offered by RELDATA include:

• Installation – Ensuring proper set-up and configuration to deliver exceptional performance and value, uniquely tailored for your storage environment.
• Maintenance – Ongoing email, web and phone support for your installation that addresses hardware and software questions that may arise.
• Training – Providing knowledge to our partners and customers to better achieve high availability and integration into storage infrastructures.

RELDATA Unified Storage Systems have the option to report system health status to RELDATA support personnel for proactive remote monitoring and system verification. This capability greatly speeds up issue resolution.